Thursday, November 25, 2021
Vacation News for the USA

Issues over flight cancelations not sufficient to cease vacationers this vacation season

SAN ANTONIO – To date, so good — that’s how a handful of individuals described their journey expertise on the…

By Staff , in Travel Insurance , at November 25, 2021

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SAN ANTONIO – To date, so good — that’s how a handful of individuals described their journey expertise on the busiest journey day of the yr.

Southwest Airways canceled 2,000 flights in a single weekend a month in the past, and American Airways canceled 1,800 in three days, three weeks in the past. The cancelations don’t appear to be scaring vacationers away, as San Antonio Worldwide Airport was bustling with vacationers Wednesday earlier than Thanksgiving.

“I simply stored my fingers crossed, and it was positive. It was truly positive, simply crowded however no issues,” mentioned Olga Sosnowska, who’s on the town visiting household.

Caleb Guadarrama, who’s retiring at residence for Thanksgiving, mentioned, “I feel we simply acquired fortunate, mainly coming again in a single piece on one aircraft with no points.”

Some vacationers say they’ve taken added precautions because of the cancelations airways have needed to make this yr. Nonetheless, others are flying by on just a bit religion.


“I’ve journey insurance coverage, so after I ebook, I ebook the journey insurance coverage as a result of ultimately, you’d use the journey,” mentioned Dina Geren-Bockl, who got here to San Antonio to go to her daughter

Merrill Funk, who visited the town for his sister’s wedding ceremony, mentioned, “(I) didn’t have any backup plans. Fortunately, it labored out.”

Southwest Airways and American Airways mentioned they had been making changes to fulfill the vacation demand. They welcomed staff again, supplied incentives to work vacation shifts, employed new staff, and added extra personnel to the shopper relations division.

Southwest Airways issued the next assertion:

“We’ve made just a few changes because the summer season together with adjusting flight schedules for November and December to boost ontime efficiency. Moreover, we’ve additionally put a fair higher emphasis in our Individuals by:

– Hiring greater than 4,500 Workers throughout the Southwest community


– Providing operational Workers incentives for attendance on vacation shifts to incorporate Speedy Rewards® Factors, pay alternatives, or a mixture of each.

– Different Southwest Workers are volunteering in key airports throughout peak instances to reply basic questions and supply further assist.

“If issues don’t go as deliberate, our stepped-up communication and updates to Prospects will maintain them knowledgeable of modifications. We’ve additionally elevated our Buyer Relations sources to assist accommodate round any delayed journey.”

American Airways issued the next assertion:

“To make sure we’re offering certainty for each our prospects and staff members, we’re doubling down on our efforts associated to our schedule and staffing. On the schedule entrance, we’ve ensured that November and December are constructed to fulfill buyer demand and that they’re totally supportable by our staffing.

“On the staffing entrance, we’re welcoming again many staff members and aggressively onboarding many new hires as properly. The fact is that the hiring setting has modified because of the pandemic, and we’re pivoting to that new regular:


• Practically 1,800 flight attendants have returned from leaves in November and that’ll proceed in December with 800 extra.

• We’ll even have greater than 600 new rent flight attendants be part of the staff by the tip of December.

• We’ve continued our hiring momentum throughout the airline and anticipate 4,000 new staff members will be part of within the fourth quarter.”

Copyright 2021 by KSAT – All rights reserved.

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