In a Nutshell: The world is able to journey once more, however the COVID-19 pandemic appears more likely to disrupt itineraries and journey investments for the foreseeable future. That’s why customized journey and journey medical insurance coverage options from Seven Corners are extra essential than ever for shielding towards uncertainties. And with Seven Corners’ 24/7 customer-service assure, bank card rewards vacationers acquire extra peace of thoughts by realizing a Seven Corners skilled is at all times obtainable to supply steerage and assist.
Because the COVID-19 pandemic continues to disrupt the journey business, it additionally highlights the significance of defending journey investments and guaranteeing healthcare availability overseas.
In the course of the early levels of the pandemic, journey suppliers have been extraordinarily versatile about rebooking flights and lodges, however they’ve develop into much less in order the pandemic has endured — which isn’t stunning, contemplating the extended downturn in journey markets.
For bank card rewards vacationers, meaning nonrefundable journey bills stay susceptible to cancellation, delay, and interruption. Mass flight cancellations additionally have an effect on baggage dealing with and result in extra misplaced baggage. One other concern vacationers face is the potential of quickly shedding healthcare protection throughout journey overseas.
Regardless of all these downward pressures, enterprise at journey and journey medical insurance coverage supplier Seven Corners has returned to pre-pandemic ranges. As shoppers navigate journey challenges throughout a pandemic, extra vacationers are turning to Seven Corners for insurance coverage options that ship.
Complete journey insurance coverage merchandise from Seven Corners present journey and medical protection for U.S. and non-U.S. residents. And journey medical insurance coverage merchandise guarantee healthcare availability in all places throughout borders.
Seven Corners has been a pacesetter in constructing a powerful on-line presence and a direct-to-consumer enterprise mannequin over nearly 30 years within the journey insurance coverage enterprise. However as Seven Corners President Jeremy Murchland explains, it’s the human connection behind the tech that’s attracting extra prospects.
“The truth that our enterprise is returning to 2019 ranges suggests to me that we’re doing one thing proper on the client expertise aspect,” Murchland mentioned. “We’ve handled individuals proper in the course of the pandemic, and that buyer loyalty is being rewarded to Seven Corners now.”
Seven Corners buyer professionals are at all times obtainable to debate protection and supply medical and journey help by means of Seven Corners Help. Wherever card rewards vacationers originate their journeys, they know a skilled member of the multilingual Seven Corners group is just a telephone name away.
“The important thing right here is that we’re nonetheless privately held — we’re not a division of a a lot bigger international firm that has different pursuits,” Murchland mentioned. “Our sole focus is on the journey insurance coverage aspect of issues, so we transfer faster, and we put the client first.”
RoundTrip Journey Cancellation Journey Insurance coverage covers U.S. residents touring inside the U.S. or internationally.
Insurance policies reimburse nonrefundable pay as you go journey prices within the occasion of cancellation or interruption for any lined motive. Baggage and private results which can be stolen, misplaced, or broken throughout a visit are additionally protected. And all Seven Corners journey insurance coverage insurance policies cowl qualifying medical emergencies and evacuations.
“Individuals put aside some huge cash for his or her holidays — as soon as in a lifetime and bucket checklist journeys are fairly a monetary funding,” Murchland mentioned. “Journey insurance coverage actually supplies that monetary safety should you’re reserving one in every of these journeys.”
Plus, a Seven Corners journey insurance coverage coverage is a comparatively small journey funding versus what’s in danger, particularly throughout COVID.
“That’s what insurance coverage is about — insuring danger,” Murchland mentioned. “It simply looks like we’re in an atmosphere now the place there are extra varieties of danger than perhaps there have been a 12 months and a half or two years in the past.”
RoundTrip plans additionally enable numerous types of add-on protection. An athlete might wish to defend invaluable sports activities tools from baggage dealing with, for instance. One add-on that’s changing into more and more in style throughout COVID is protection that permits you to cancel for any motive.
“On the entrance finish of the pandemic, and even as we speak, individuals have totally different ranges of danger tolerance,” Murchland mentioned. “Cancel For Any Cause is for individuals who need that final flexibility on their aspect.”
On the opposite finish of the journey insurance coverage spectrum are prospects for whom journey prices themselves aren’t as a lot of a problem. Maybe card vacationers are reserving flights and lodging with versatile cancellation insurance policies, or they’re planning prolonged stays. For these prospects, Seven Corners supplies quite a lot of journey medical coverages, together with Liaison, its flagship journey medical product.
“We serve lots of people touring inbound to the U.S. from Southeast Asia who could also be staying with household,” Murchland mentioned. “Protecting journey prices aren’t as huge of a priority for them, however U.S. medical bills are fairly an enormous concern.”
Liaison and different Seven Corners journey medical merchandise pay for eligible medical bills, cowl bills for journey interruption, and defend baggage.
“An essential factor that lots of people don’t perceive is that their dwelling medical insurance coverage doesn’t journey with them once they journey internationally,” Murchland mentioned. “Or, if it does, there are bigger deductibles, funds upfront, and coverages which can be missing.”
Whereas some international locations present healthcare for guests, protection and necessities range from vacation spot to vacation spot, and the all-important medical analysis is just not included.
“In the event you’re not apprehensive about your funding in your journey, be sure you get medical,” Murchland mentioned. “Any accident that may occur at dwelling can occur overseas.”
Card rewards fanatics are maybe among the many world’s most ardent vacationers. Anybody who has traveled steadily is probably going effectively conscious that any disruption to a journey plan can influence a journey funding.
And whereas high journey playing cards include journey insurance coverage choices, safety from Seven Corners helps convey certainty to short- and longer-term journey for enterprise or pleasure. In a extremely regulated business the place there’s not a lot product differentiation across the worth, Seven Corners attracts greater than its share of repeat prospects because of its dedication to customer support.
That’s the place the worth is available in — Seven Corners’ 24/SEVEN customer support assure governs each side of the insurance coverage relationship from the sale to the completion of the journey. Whether or not the difficulty is monetary or medical, it’s that stage of person-to-person service that retains prospects coming again.
“I feel we’re successful on the client expertise aspect, and we see that in our evaluate scores and within the suggestions we get from prospects and brokers and brokers,” Murchland mentioned.
Claims Your Means is a part of that service assure. Prospects who have to file a declare can circumvent advanced kinds and have a direct dialog with a devoted claims agent. That skilled skilled offers with any uncertainty and doable delay that stems from an incorrect submitting.
A single particular person at Seven Corners can function a contact all through your complete claims course of, be obtainable to reply questions, present assist with documentation, and do no matter else must be executed to make sure a constructive decision.
For folk who could also be on the fence about journey insurance coverage, Murchland recommends giving Seven Corners a name.
“I feel individuals name and speak to us and purchase from us for a motive,” Murchland mentioned. “Insurance coverage is sophisticated, and we’re at all times completely happy to speak and reply individuals’s questions.”